Frequently asked questions

  • General
  • Financial advisors
  • Insurers
  • Individuals

General

What is DH Reinsurance's mission?

We believe that everyone should have access to life insurance, even people with a medical condition. That is why we offer insurers the opportunity to assign to us medical risks that they do not want or cannot insure themselves.

Who are the shareholders of DH Reinsurance?

DH Reinsurance has three Dutch shareholders: a.s.r., Nationale-Nederlanden and Onderlinge 's-Gravenhage. They own a proportional share of the shares.

What is reinsurance?

Taking out life insurance entails a risk for the insurer: the risk that the insurer must pay in the event of death. The insurer can also insure this risk itself. This involves reinsurance.

What is the privacy policy of DH Reinsurance?

We use your data to assess the mortality risk to be insured and, if necessary, to reinsure this risk. We are aware that the files we process contain a lot of privacy-sensitive personal data. We therefore handle this very carefully. Want to know more? View our privacy statement.

In which countries is DH Reinsurance active?

We are a Dutch reinsurer. In the Netherlands we operate under the name De Hoop, abroad under the name DH Reinsurance. Outside the Netherlands we have partnerships with insurers in Belgium, France, Germany, Liechtenstein, United Kingdom and on Curaçao, Aruba and Sint Maarten.

Does DH Reinsurance have a permit for the insurance business?

DH Reinsurance has a license for the reinsurance business and is registered in the Register of Reinsurers.

Which code of conduct does DH Reinsurance endorse?

DH Reinsurance is a member of the Dutch Association of Insurers and endorses the applicable codes of conduct.

Financial advisors

How can my client qualify for reinsurance via DH Reinsurance?

We are happy to tell you more about our way of working. Please contact us so that we can help you and your customer in the best possible way.

How can I best help my client if they have a medical condition?

You cannot always tell from their appearance whether someone has a medical condition or has been ill. By asking your client if he or she expects the application may not be accepted on medical grounds, you can better estimate which route to take. If there is a medical condition, when you submit the application you can notify the insurance company in advance of the existence of DH Reinsurance. Alternatively, you refer your client to one of our collaborative partners. By doing so, the chance of a rejection or an excessive premium is minimized.

Insurers

As an insurer, how can we reinsure life insurance with DH Reinsurance?

Any supervised life insurer can reinsure risks with DH Reinsurance. An assignment must made for this at DH Reinsurance.

Do we qualify for an assignment with DH Reinsurance?

DH Reinsurance has an assignment policy for insurers. The presence of a permit, a good governance structure, reliable directors and a good financial position are important criteria for qualifying for an assignment. Feel free to contact us to discuss the possibilities.

We already have a reinsurance contract with another reinsurance company. Can we still do business with DH Reinsurance?

Yes, we will conclude a facultative reinsurance agreement with you. In general, this can be concluded in addition to an obligatory contract.

In which countries is DH Reinsurance active?

We are a Dutch reinsurer. In the Netherlands we operate under the name De Hoop, abroad under the name DH Reinsurance. Outside the Netherlands we work with partners in Belgium, France, Germany, Liechtenstein, United Kingdom and on Curaçao, Aruba and Sint Maarten.

Does DH Reinsurance have a rating?

DH Reinsurance is a relatively small organization and therefore does not have a rating from one of the well-known rating agencies. DH Reinsurance does have a strong solvency position and uses a solvency ratio of at least 200% for its internal standard. This means that the counterparty risk you run as an insurer is relatively small (comparable to companies with an A rating).

Individuals

Can I also take out a life insurance policy directly with DH Reinsurance?

No, that is not possible. We are a reinsurer. Insurers can assign life insurance policies to us if there is an increased medical risk. As a client, you will not notice this, but in this way we make it possible for insurers to accept you as a client.

If my insurance is assigned to DH Reinsurance, will I notice this as a client?

No, you would not notice that you have been reinsured with DH Reinsurance. You would receive a policy from your insurer and not from DH Reinsurance.

Can an insurer refuse me?

Yes, an insurer always makes its own risk assessment and can therefore refuse you. You can ask why you were refused.

What is customization?

DH Reinsurance focuses on tailor-made solutions to increase the insurability of people with a medical condition. Customization means that we personally assess your medical file, without predetermined guidelines or acceptance criteria. At De Hoop we have our own extensive database with experience data and are aware of the latest medical publications and insights. This increases the chance that you will be able to take out insurance through De Hoop if there is an increased medical risk.

Why do I pay a higher premium if I have an increased medical risk?

If you have a medical condition, your risk of death is higher. Therefore, the premium for the life insurance also increases.

Can an insurer ask you if you have been rejected elsewhere for medical reasons?

An insurer cannot refuse you just because you have been rejected elsewhere on medical grounds. Every insurer must reassess your situation. They can call on DH Reinsurance's expertise for this.

Will my premium go down again if my health improves?

You can always ask whether your insurer can revise the premium. New medical assessment will then be requested. If your health improves, your premium is expected to decrease.